by WEST PALM BEACH, Fla. — US Quality Furniture Service (USQFS) has selected ServiceHub, the SaaS platform built by Service Technologies, Inc., to run its furniture service and warranty operations. USQFS is onboarding as a ServiceHub licensee and will manage its claims, scheduling, technician workflows, and partner communications on the platform.
ServiceHub gives service providers a single system to manage the full post-sale lifecycle. That includes claim intake, dispatch, field service, reporting, and integrations with retailers and manufacturers. USQFS will use the platform to standardize its operations and scale its capacity across accounts.
“We looked hard at what it would take to grow the way we want to grow,” said Steve Parks, chief executive officer of US Quality Furniture Service. “ServiceHub gives us one platform to run the business on. It removes the guesswork and lets our team focus on service instead of software.”
“USQFS is exactly the kind of operator ServiceHub was built for,” said Bryan Lysaght, chief executive officer of Service Technologies, Inc. “They know furniture service, and they hold a high bar for their customers. We are proud to be the backbone behind that work.”
Liam Murphy, vice president of operations at USQFS, led the platform evaluation and the rollout.
“The onboarding has been straightforward,” said Murphy. “The platform fits how we actually work, and the support team has been a real partner through the transition.”
USQFS will begin operating on ServiceHub in the coming weeks.
