by Job Title: Vice President Home Delivery
Company: Ashley Furniture
Location: Tampa, Florida
Descriptio: The Vice President of Home Delivery and Repair will lead Ashley Furniture’s last-mile delivery and in-home repair operations, reporting to the SVP of Distribution. This executive role owns the strategy and execution for white-glove delivery services and repair programs, driving on-time performance, damage reduction, and customer satisfaction across our growing network. The VP will build scalable operating models, optimize routing and scheduling, manage service partners, and develop high-performing field teams to deliver exceptional in-home experiences.
Qualifications:
- 12+ years in logistics/distribution operations, including 7+ years leading last-mile home delivery and field service/repair operations for large consumer goods or bulky items
- Proven experience designing and executing home delivery and in-home repair strategy, including route optimization, capacity planning, and workforce management
- Demonstrated ability to build KPIs and operational dashboards using data to improve delivery performance and reduce damage and repair cycle times
- Experience managing external transportation and service partners, negotiating SLAs, and implementing corrective actions
Read the full job listing for more information.
