Blog: How to keep those customer reviews coming (and positive)

Years ago when online business reviews became more prevalent, retailers were told how important it was to get customers to leave reviews and how reviews could affect their business. That’s still just as important today, but I recently came across two statistics that are going to complicate how online reviews work altogether: 86% of consumers only pay attention to reviews from the last 90 days, and 73% of consumers only pay attention to reviews written in the last month.

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3 phases to preparing for the inevitable

There are many moving parts when it comes to running an independent business, and while most business owners tend to the urgent matters first, some may be forgetting an important and inevitable event coming up in the future: transition.

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Hooker Furnishings launches new brands at High Point Market

The recently concluded High Point Market was a busy one Hooker Furnishings. Home Meridian International (HMI), a division of Hooker, introduced the Drew & Jonathan Home line—created in partnership with HGTV stars Drew and Jonathan Scott—and Hooker also launched two other new brands aimed at the higher-end consumer and younger generations.

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