MLily USA finds success in customer-centric service approach
Golden rule guides how department handles customer complaints, concerns, inquiries for both retailers and end consumers KNOXVILLE, Tenn. — When it comes to customer service, …
Tag: Home News Now
Saltwater Porch + Patio grows with purchase of The Patio Store
Saltwater Porch + Patio started out as a retail version of a side hustle and blew up almost overnight. The idea, according to company President …
Groups applaud passage of bill recognizing interior design as a profession
CHICAGO, Illinois — The American Society of Interior Designers (ASID), the International Interior Design Association (IIDA) and the Council for Interior Design Qualification (CIDQ) announce today …
Flexsteel spells out strategies reducing lead times and improving service
DUBUQUE, Iowa — Flexsteel continues to implement key strategies that support the reduction of custom order lead timesand better serve the demands of the market. …
WithIt offers virtual ticket option for June 23-24 conference
HIGH POINT, NC – As a way to reach more people and stay true to its mission of providing education and leadership development, WithIt, the women’s …
Lane names 2 industry veterans to lead sales
TUPELO, Miss. — Full-line furniture resource Lane has named industry veterans Ruff Thomas and Keith News to new sales roles that officials said will lead …
Hooker Furnishings banks on investments in distribution, inventories
MARTINSVILLE, Va. — Rising inventory levels have been a key issue for the industry of late, particularly for retailers that have more than they can …
Five industry leaders named to American Home Furnishings Hall of Fame
HIGH POINT — Five industry leaders will be inducted into the American Home Furnishings Hall of Fame on Oct. 23 during the High Point Market. …
Hooker Furnishings posts drop in Q1 sales, earnings
MARTINSVILLE, Va. — Hooker Furnishings reported a drop in sales and earnings for its first fiscal 2023 quarter ended May 1. The company said that …
Todd Evans named CEO at Lane
Former CEO Mike Watson and Jay Quimby, executive vice president, sales, have left the company TUPELO, Miss. — Full-line case goods and upholstery resource Lane …
