Retailers talk customer service challenges amid supply chain disruption
Out of all of the positions in a retail store—sales, warehouse, delivery, etc.—the one having the hardest time right now has to be customer service.
Author: Alex Milstein
Alex Milstein is a contributor and social media coordinator for Home News Now and editor in chief of Casual News Now. He previously served as senior editor of both Casual Living and Designers Today. Prior to that, Alex covered technology for Furniture Today, with a focus on augmented reality, e-commerce, and 3D visualization.
City Furniture partners with Inspi for web AR tool
City Furniture has launched an augmented reality feature on its website to allow users to preview items in their homes.
High Point Market product preview
Get a first look at new and trending products you can expect to see at the June High Point Market. Copeland Furniture’s Camden Bed is …
R&A Marketing introduces Growth Suite
R&A Marketing has launched Growth Suite, a new platform that allows retailers to track and gather data from customers based on the customer’s location.
A First Look at Showtime Intros
Get a sneak peek at some of the new performance fabric designs making their debut this week at the ITA Showtime Market in High Point. …
Retailers talk post-pandemic challenges in IMC webinar
During the recent Market Insights webinar, “Back to Business: Attracting Buyers Back to In-Person Visits,” four retailers discussed ways to bring the consumer experience back into stores—including information about how they have maintained and increased in-store buying, merchandising tips, and more.
Watson’s expands greater St. Louis presence with O’Fallon, Ill., store
Watson’s Furniture soft-opened a new 50,000-square-foot store in O’Fallon, IL at the beginning of April, and they’re preparing to grand-open it and take it to market the Tuesday after Memorial Day.
Renovai recognized by Retail Week for AI tech
Renovai, a provider of automated AI-based product selection and interior design technology for the home furnishings industry, has been recognized in Retail Week’s new discovery report, “Global Start-Ups Powering Retail Innovation.”
American Silk Mills names Cohenour director of design, merchandising
American Silk Mills has named textile and furniture industry merchandising veteran Kena Cohenour as its new director of design and merchandising.
Hi-rock Home to debut full collection at High Point Market
Hi-rock home, a new supplier of high-quality leather furnishings, will make its official debut at the June High Point Market in their new IHFC Main showroom 231.
