In early November, Tom Russell of Home News Now visited the Baker upholstery plant in High Point. The 120,000-square foot operation produces a variety of product for the luxury furniture manufacturer, including sofas, sectionals, loveseats, chairs, ottomans and beds. Working in unison with the company’s Hildebran, N.C. plant that supplies some items such as custom chairs, the plant produces made-to-order goods that can ship in a matter of days or weeks depending on how far along they are in the process.
The work, and success of the plant, is largely due to the efforts of the 50 or so talented men and women who have years of expertise in building custom high end product. Their attention to detail often will determine whether a product is good enough to ship or needs to be refined in order to meet Baker’s high standards, but also the expectations of its customers.
Whether they are repeat business or are shopping the line for the first time, the company aims to get the product into those customers’ hands as close to perfect as possible. Below is a snapshot of some of the in-house techniques that continue to represent the company’s long-lasting legacy at the upper end, past, present and future.
Home News Now Editor-in-Chief Thomas Russell has covered the furniture industry for 25 years at various daily and weekly consumer and trade publications. He can be reached at firstname.lastname@example.org and at 336-508-4616.