HFA promotes Williams to COO


Shannon WilliamsShannon Williams

Shannon Williams

ROSEVILLE, Calif. — The Home Furnishings Assn. has promoted Shannon Williams to chief operating officer, a new position.

Williams’ responsibilities include oversight of staff leadership, financial operations and the planning, execution and strategy of all association initiatives. Previously vice president of strategy and performance, she joined HFA in June of 2018 as director of the membership team before taking on partnerships and marketing.

Under her leadership, HFA has signed more than 200 new members so far in 2020 — 30% more than the previous best year on record, the group said.

“Her skills in strategy, innovation and team building were obvious from the start,” said Mark Schumacher, who joined the association as executive vice president at the same time as Williams and was promoted CEO this summer following former CEO Sharron Bradley’s retirement.

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“At HFA, we have a strong leader in Shannon Williams,” he said. 

 “Through the pandemic, the entire HFA team has been supporting members and serving them in new and meaningful ways, and Shannon’s leadership is a big part of those successes.” The move to COO, he said, “will further her influence on our team’s development and HFA’s impact on current and future retail members as we walk with them through this pandemic and beyond.

 “I believe this move makes it clear that HFA is committed to retailers by providing solutions to their challenges, advocating for them from city hall to Capitol Hill, and helping grow their businesses.”

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Clint Engel

Clint Engel is a veteran home furnishings industry journalist and executive editor of Home News Now. Please share your feedback with him at clint@homenewsnow.com

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