Bay Breeze Patio’s secret for life-long customers
Some people pursue retail and some people have retail thrust upon them. That’s about how it happened for Susan E. Kiley and her husband Wayne …
Category: Up Close
Up-close features stories focused on a specific subject that offer insight from people close to it.
North Carolina resumes Go Global Road Show events this summer
Pandemic-related travel restrictions kept international trade reps from participating the past 2 years RALEIGH, N.C. — After a nearly three-year pandemic-induced hiatus, the North Carolina …
Marty Melcher joins Legends Furniture as vice president sales, bedding
TOLLESON, Ariz. — Industry veteran Marty Melcher has joined Legends Furniture as vice president, sales for bedding, a new position. He comes to the company …
MLily USA finds success in customer-centric service approach
Golden rule guides how department handles customer complaints, concerns, inquiries for both retailers and end consumers KNOXVILLE, Tenn. — When it comes to customer service, …
Saltwater Porch + Patio grows with purchase of The Patio Store
Saltwater Porch + Patio started out as a retail version of a side hustle and blew up almost overnight. The idea, according to company President …
Lane names 2 industry veterans to lead sales
TUPELO, Miss. — Full-line furniture resource Lane has named industry veterans Ruff Thomas and Keith News to new sales roles that officials said will lead …
Third Sunset Review occurs this year for wooden bedroom antidumping case
HIGH POINT — This year marks the third time the United States International Trade Commission will hold a Sunset Review on the antidumping case for …
Hooker Furnishings banks on investments in distribution, inventories
MARTINSVILLE, Va. — Rising inventory levels have been a key issue for the industry of late, particularly for retailers that have more than they can …
Five industry leaders named to American Home Furnishings Hall of Fame
HIGH POINT — Five industry leaders will be inducted into the American Home Furnishings Hall of Fame on Oct. 23 during the High Point Market. …
Hooker Furnishings posts drop in Q1 sales, earnings
MARTINSVILLE, Va. — Hooker Furnishings reported a drop in sales and earnings for its first fiscal 2023 quarter ended May 1. The company said that …
