MLily USA finds success in customer-centric service approach
Golden rule guides how department handles customer complaints, concerns, inquiries for both retailers and end consumers KNOXVILLE, Tenn. — When it comes to customer service, …
Category: Furniture services
Flexsteel spells out strategies reducing lead times and improving service
DUBUQUE, Iowa — Flexsteel continues to implement key strategies that support the reduction of custom order lead timesand better serve the demands of the market. …
The Media Matters hires Jane Chero as director of client engagement
Lexington, N.C. — The Media Matters, a leading marketing, branding and public relations firm rooted in the home furnishings, décor and interior design industries, has appointed …
Bienenstock Furniture Library renames student interior design competition in honor of Barbour Spangle Design
The Bienenstock Furniture Library in High Point has announced a new scholarship and rebranding of its annual student interior design competition to reflect a $7,500 contribution from …
AHFA unveils agenda for June 13-15 Logistics Conference in Wilmington, North Carolina
HIGH POINT, NC – After two of the most tumultuous years for transportation and logistics in the home furnishings industry, the American Home Furnishings Alliance …
Wiseway sells trucking fleet, discontinues pickup and delivery of freight on its own equipment
Company said ongoing labor shortages have made it difficult to maintain fleet size to handle LTL shipments HUDSON, Wisc. — Due to ongoing labor shortages, …
Thom Filicia’s holistic approach to home
As much as his world already revolves around the home — designing home interiors, creating home furnishings, making over homes on TV — the pandemic …
AHFA Furniture Foundation awards $54,000 in grants
HIGH POINT, NC – The American Home Furnishings Alliance (AHFA) Furniture Foundation announces $54,000 in grants have been awarded for 2022. The Furniture Foundation was …
Legacy Classic/Modern promotes Tahirah Johnson to director, sales operations
High Point, N.C. – Legacy Classic | Modern has promoted Tahirah “Dock” Johnson from Director of Customer Service into an expanded role in the new …
High Point Market Authority receives N.C. Travel Award from state Economic Development Partnership
HIGH POINT, N.C., March 21, 2022 — The High Point Market Authority (HPMA), organizers of the biannual home furnishings trade show High Point Market, is …
