10 out of 10 with Bill Papettas, president and CEO of Mattress Warehouse

Home News Now contributor Mark Schumacher speaks with the top executive of one of the fastest-growing retailers in the home furnishings and bedding sector. In this exclusive interview, the executive talks about the importance of acknowledging and being surrounded by great people. “It is important to recognize this is a team sport,” he says. “Teamwork is one of our core values. And I think it’s critically important that the people that get the work done get the credit.” When there is success, he adds, the team gets the credit for the success and when there are headwinds, “those are my headwinds as the leader of the organization — I have to be able face those things. But when the team is knocking it out of the park, it is because they did the work.” He also touches on how important this philosophy is to fueling growth. “It is about culture first and focusing on the people that are the closest to the customer. That is a huge part of our focus as an organization.” For this and other insights into the retailer’s success, click the video link below.