There are ways to improve negative customer reviews
In a recent column, I discussed the often less-than-glowing reviews consumers share about their furniture purchasing experiences. In case you missed it, here’s the link. …
Category: Education
Lowering the carbon footprint
SFC Sustainability Tour helps educate buyers about company efforts to make their products more sustainable HIGH POINT — In the world of home furnishings, there’s …
Lessons learned — it’s all about people
I hear a familiar refrain just about every time I catch up with an old furniture friend or acquaintance. When we share memories of our …
ISFD unveils 4 new Design Between the Lines podcasts
High Point, NC, May 17, 2023— The International Society of Furniture Designers (ISFD) is pleased to announce a series of four new Design Between the …
Cozzia USA expands its reach in health and wellness segment
Company’s path over the past 12 years has made it a leader in the massage chair category as its value story is tied directly to …
Hooker Furnishings releases latest Corporate Social Responsibility Report
MARTINSVILLE, VA, May 2023 – As part of its ongoing commitment to reduce its environmental impact, promote equity inside and outside the organization, and support …
What do consumer reviews of furniture buying say about the industry?
I’m beginning to worry that our industry is spending so much energy on trying to get back to “normal” that we are running the risk …
Researchers study human exposure to PFAS chemicals used in performance fabrics
Chemical Insights Research Institute partners with Emory University on research project ATLANTA — Researchers here are attempting to determine human exposure to PFAS chemicals used …
Artificial Intelligence, furniture and the truth
Artificial Intelligence was a frequent point of conversation at the market this spring. We heard from three different CEOs. CEO 1 talked about how his …
Perhaps a student intern could help with your social media
As an academic adviser, one of my more cherished roles is connecting my students in communication, public relations and digital content development with industry, or …
