Optimizing the delivery experience for higher customer satisfaction
Customers have come to expect quick and seamless delivery experiences for everyday purchases, and big and bulky purchases shouldn’t be an exception. Unfortunately, many retailers …
Category: Education
Rugs USA partners with Shaw Industries on made-to-order, custom-sized rug program
CRANBURY, N.J. — Rugs USA, an e-commerce destination for quality rugs, announces the launch of Custom by Rugs USA, a new program offering made-to-order custom-sized …
2023 — the year in furniture recalls
Numbers from CPSC indicate fewer incidents and injuries last year compared to 2022 HIGH POINT — As 2023 came to a close, we took the …
FMG keynote highlights importance of brand ambassadors
Business consultant and author Scott Stratten shares examples of how your employees can make or break the brand LAS VEGAS — Many businesses may not …
FMG keynote 2: An engaged workforce will create a positive brand experience
Business and leadership consultant Jackie Frieberg encourages business leaders to empower people and thus create long-term customers LAS VEGAS — For many businesses, the key …
People seen at the 33rd FMG Symposium in Las Vegas
LAS VEGAS — FMG’s 2024 Symposium in Las Vegas this past week gave retailers and suppliers a chance to gather for a series of educational …
Furniture First forms 4th store owners’ performance group
1st in-person meeting planned for Feb. 12-15 at Marty Rae’s of Lexington, South Carolina MIDDLETOWN, Penn. — Furniture First has announced the formation of a …
Cologne fair spotlights sustainability and hospitality theme
COLOGNE, Germany — Oh, were this dateline accurate and true. One of the annual highlights of covering case goods internationally for so many years was …
Inflation causing adjustments in spending habits, survey shows
A recent study on inflation and consumer spending found inflation is causing consumers to cut spending on nonessential items, including home furnishings, and to opt …
E-tailers facing number of challenges this year
Last week, I did a deep-dive chat with a few friends who have probably forgotten more about e-commerce than I will ever know. For decades, …
