by Job Title: Director, ECommerce Operations
Company: Jordan’s Furniture
Location: Hybrid – Dedham, Massachusetts
The Director of e-commerce operations is a strategic and executional leader responsible for overseeing the end-to-end replatforming of the company’s E-commerce ecosystem. This role is critical in modernizing our digital infrastructure to enhance performance, scalability, and user experience. The director will lead platform evaluation, migration planning, cross-functional coordination, and post-launch optimization, ensuring seamless continuity of business operations and an exceptional customer experience throughout the transition.
Qualifications:
- 15+ Years total job experience
- 7+ years of experience in eCommerce operations with a strong track record of leading platform migrations.
- Expertise in modern eCommerce platforms (Shopify, Salesforce Commerce Cloud, Magento/Adobe, Optimizely).
- Strong understanding of APIs, databases, system integrations, and digital infrastructure.
- Advanced knowledge of SEO best practices, site analytics (e.g., GA4), and eCommerce performance metrics.
- Proven success in managing large-scale digital transformation projects within a fast-paced environment.
Read the full job listing for more information.
