by Job Title: Senior Vice President, Customer Success
Company: Ashley Furniture
Location: Mesquite, Texas
Description: The Senior Vice President of Customer Success will lead the strategic transformation and operational excellence of Ashley’s global customer service organization. This executive role will spearhead the consolidation of customer service teams across retail, e-commerce, and international divisions while implementing unified technology solutions and standardized processes to deliver exceptional customer experiences.
Qualifications:
- Bachelor’s degree required; Master’s degree preferred in Business Administration or related field
- 15+ years of progressive customer service leadership experience
- Proven track record of leading large-scale organizational transformations
- Experience managing multi-location, global customer service operations
Read the full job listing for more information.
